Incident Insights is a free tool that analyzes incident management ‘tickets,’ after applying machine learning to organize the data. This makes it easy to identify top problems, understand on-call team health, and monitor trends on metrics like MTTR and MTTA.

About Shoreline Incident Insights

  • Shoreline Incident Insights - Easily turn incident ticketing data into on-call analytics.
  • Shoreline Incident Insights was listed under Analytics , Developer Tools .
  • Analytics - you can't (accurately) improve things you can't measure. from mixpanel to google analytics, there are all kinds of tools to make sure you're on track.
  • Developer Tools - writing code is hard. so we make software to help us write software. whether it's a new text editor or little command line app. dev tools are here to make your life as a developer even easier.
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  • Shoreline Incident Insights was first published on 2023-01-11 14:00:21