Converso saves you 50% of agents’ time by handling first line customer enquiries with an AI assistant, thereby reducing calls and tickets handled by your support team. Your AI Assistant is trained on your data and intelligently answers questions over the channel most convenient for customers - WhatsApp, webchat or SMS. AI chats can be escalated to human agents for more complex enquiries, and all conversations are managed via a shared team inbox for easy chat transfer.
About Converso
- Converso - Save agent time with AI-powered customer support.
- Converso was listed under Marketing , Saas , Artificial Intelligence .
- Marketing - having a killer product is essential, but it's not that useful if no one knows about it. these products will help you spread the word about your new startup or project.
- Saas - software as a service. it's software that lives in the cloud without all the annoying parts like installation or maintenance. why do any of that when someone else will take care of it for you?
- Artificial Intelligence - a.i. helps save us time and scale personalized services like shopping like never before. but watch out, the robots are getting smarter.
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- Converso was first published on 2024-03-16 22:07:39