🙋‍♂️ Persona: James, a busy professional
🚘 Activity: Order a ride
Step: Open app
Story: Log in to my account
🟢 Story: Log in with face-id
Step: Request a ride
Story: Set pickup location
Story: Select ride type (UberX, UberPool etc.)
🟢 Story: See ETA for each ride type
Story: Set destination
Step: Track driver
Story: See driver's name, photo, vehicle details
Story: View real-time location of driver on map
🟢 Story: Get notified when driver is late
Step: Take ride
🟢 Story: Get notified when driver arrives
Story: Rate driver and provide feedback after trip
🍽️ Activity: Order food delivery
Step: Browse restaurants
Story: Search specific food
Story: Search specific restaurant
Story: Browse based on popularity and rating
🟢 Story: Intelligent suggestions based on past orders
Story: View menu and prices
Step: Place order
Story: See a menu
Story: Add items to cart
Story: Select delivery address
Story: Add special instructions
Story: Pay via app
Step: Track order
🔴 Story: Track order status
🟢 Story: Live order tracking with step-by-step status
Story: Chat with delivery partner
Step: Receive order
🔴 Story: Food is cold on arrival
🟢 Story: Food kept hot during delivery
Story: Provide ratings and feedback