Delhivery

With you at every step of your journey

The Delhivery advantage

Ship at any scale for all types of business

Social
Sellers

Micro
Entrepreneurs

Marketplace
Shippers

eCommerce
D2C Brands

Omnichannel
Brands

Delhivery One powers a digital
experience for eCommerce logistics for
businesses of any scale

Process bulk orders in a few clicks
Reduce your NDR using our Delhivery One interface exception tracking
Ship both domestic and international orders easily
API integration: Seamlessly sync, track, verify
Faster and simpler returns processing
Start shipping

Get scale and efficiency to
charge your business’ growth

Pan-India reach

Deliver to the remotest corners of India with 18,700+ pin codes covered and 2,200+ last-mile centers

2 Day COD remittance

Automatically receive your COD remittance within 2 days and free up your working capital. No additional charges applicable

Quality check on reverse orders

Verify return orders with quality check at the customer doorstep and improve the saleability of your return shipments

Case Studies

AJIO
Delhivery is a key partner on logistics and supply chain leg of the consumer journey for AJIO. With joint innovation in technology and operational processes, we have leveraged overall goodness to drive consumer experience. The QC-RVP product enables Delhivery’s 26000 Delivery Partners to perform stringent quality checks at the customer's doorstep before returning the shipment to AJIO. It has successfully increased the resaleablility of returned goods from 25% to 98% - boosting margins and reducing waste for AJIO. Additionally, it shortened the process of refund remittance to 24 hours from 8 days for the client, increasing customer stickiness and satisfaction.
Nestasia
Nestasia, a leading online store for curated artisanal home decor products uses Delhivery to manage and fulfil their orders on time and in a more seamless manner. Prior to Delhivery, they experienced high volumes of returns leading to poor customer experience and high costs. Delhivery's efficient Non-Delivery Management and RTO predictor with risk identification for order types helped Nestasia reduce their returns and shipping costs.

This led to a better experience for their customers.
Fabric Pandit
Fabric Pandit, an eCommerce venture supplying high-quality fabrics at factory rates needed to reach designers, boutiques, and small businesses. As FabricPandit was scaling their online channel more than 10x year on year, they were facing delays in coordinating with logistics partners. Working with Delhivery directly helped them reduce their escalation response time to under two hours, thereby building brand trust; reducing costs on shipping high-volume orders, and improving delivery speeds.
AJIO
Delhivery is a key partner on logistics and supply chain leg of the consumer journey for AJIO. With joint innovation in technology and operational processes, we have leveraged overall goodness to drive consumer experience. The QC-RVP product enables Delhivery’s 26000 Delivery Partners to perform stringent quality checks at the customer's doorstep before returning the shipment to AJIO. It has successfully increased the resaleablility of returned goods from 25% to 98% - boosting margins and reducing waste for AJIO. Additionally, it shortened the process of refund remittance to 24 hours from 8 days for the client, increasing customer stickiness and satisfaction.
Nestasia
Nestasia, a leading online store for curated artisanal home decor products uses Delhivery to manage and fulfil their orders on time and in a more seamless manner. Prior to Delhivery, they experienced high volumes of returns leading to poor customer experience and high costs. Delhivery's efficient Non-Delivery Management and RTO predictor with risk identification for order types helped Nestasia reduce their returns and shipping costs.

This led to a better experience for their customers.

Technology that helps you
run your business smoothly

Order-to-Delivery Visibility

Faster connectivity to our own logistics network, shipping cost saving from keeping inventory closer to the customer

Faster and more reliable deliveries

Optimised inventory placements and guaranteed order to deliver service level adherence

Upto 40% lower RTO

Reduce returns with automated NDR. Increase deliverability by using our RTO predictor 

Trusted by both large D2C brands and emerging small businesses: 

Delhivery
ISO 9001: 2015, ISO 27001: 2013 Certified Company
CIN: L63090DL2011PLC221234
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