Turn Gmail into a shared inbox in 60 seconds
Run customer support right inside Gmail. No new tool, no tab switching. Setup is instant, agents reply faster, nothing slips through the cracks.
Rated 4.5 /5 on G2
Trusted by 2,000+ teams
No Credit Card Required • Setup in ~60s
2000+ Companies Trust Keeping to Power Their Shared Inbox
Never Miss Another Email Again
Eliminate the chaos of shared email accounts. See exactly who's handling what, when they responded, and what still needs attention - all without leaving Gmail.
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Stop duplicate responses - Collision detection prevents embarrassing double-replies
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Track every conversation - See response times and who's responsible at a glance
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Add private team notes - Discuss customer issues internally without forwarding emails
Up and Running in Under 60 Seconds
While competitors take days to set up, Keeping works instantly. No IT tickets, no training sessions, no complex configurations. Just add your shared mailbox and start collaborating.
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Try risk-free with our demo mailbox - Test all features before connecting your real inbox
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Zero learning curve - If you know Gmail, you already know Keeping
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No per-mailbox charges ever - Add unlimited shared inboxes for free while others charge per mailbox
Know Exactly How Your Team Performs
Stop guessing about your support quality. Get real-time insights into response times, workload distribution, and customer satisfaction - with reports that actually help you improve.
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Spot bottlenecks instantly - See which emails are taking too long and why
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Balance team workload - Ensure no one's overwhelmed while others are idle
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Prove your team's impact - Show management exactly how support drives retention
Let Workflows Handle the Boring Stuff
Stop manually sorting, tagging, and assigning emails. Set up smart rules once and watch Keeping automatically route the right emails to the right people with the right priority.
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Auto-assign by keywords - "Billing" emails go to finance, "Bug" emails go to tech
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Smart priority detection - VIP customers get flagged automatically
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Trigger follow-up reminders - Never let an important email sit too long
Keeping connects with your essential tools
Keeping integrates directly with HubSpot and Shopify. Connect with Slack, Google Sheets, or hundreds of other apps via Zapier.
Simplify email support with Keeping
Keeping is the fastest, simplest way to share an inbox with your team.
Keeping lets everyone in your team receive, respond to and assign support emails directly from within their own Gmail inbox.
Delightfully simple email ticketing software. You don’t need all the clutter & confusion of a tool like Zendesk to organize your email.
Are you using a Google Group for a shared inbox? Simply add Keeping to your Group to give it new superpowers.
Add a Help Desk to any Gmail or Google Workspace account. Turn regular email in to tickets that you can track, assign, and prioritize with your team.
Manage multiple inboxes from your personal or work Gmail account. Log into a single account and see all your shared mailboxes in one place.
Create a library of shared templates making it easy to reply to common questions. Insert a templated answer into a response with a single click.
Join the thousands of users that are sharing inboxes with Keeping!
Every day, 2,000+ customers trust Keeping to sync and share their mailboxes. Setup takes minutes, and there's no credit card to get started.
Our customers love us for a reason
Don’t just take our word for it, see what our customers are saying about us.
Rated 4.5 /5 on G2
“Our HR department uses Keeping, and it works amazingly well for us to keep organized. It's a simple but robust ticketing system. ”
“I like that we can use it right inside our Gmail. I also like that we can assign and prioritize incoming requests.”
“Keeping makes it simple to stay on top of our work orders, and I love that it is integrated with Gmail.”
"Tried them all - Keeping is perfect for our startup. Exactly the features we needed, like Gmail integration and collision detection."
“Keeping helps our customer service team stay on top of inquiries & recognize when an issue has been handled.”
“It's a great tool to track and share support emails with other colleagues. I love how Keeping email has its own inbox inside Gmail.”
“Keeping seamlessly integrates with Gmail, so we don't have to work with another tool. It allows everyone to see responses from the team.”
“Seeing our shared mailbox right in GSuite, the automatic setup, and the ability to keep track of issues are my favorite features.”
“At our university, Keeping gives us control over the responses of all our agents, as well as ensuring that all emails are being responded to."