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Cohere Chime
Your site is a storefront.
Treat it like one.
Close more customers faster with instant live video calls.
Get 20% more connected calls with the Cohere widget, directly from your site.
Get a demo
Trusted by the world's most ambitious CX teams
Featured in
Close more high-value customers. Faster.
Identify and engage high intent visitors right where they’re most likely to convert – on your site.
Cohere helps you instantly engage with your most important prospects.
Talk to your customers, instantly.
Visitors can jump in a voice or video call with just one click, leading to 20% more connected calls compared to a chatbot or phone line.
“When I first saw Cohere, I was blown away by its immense potential to improve personal and commercial insurance application processes. This is a dream for an agent wanting to offer white-glove treatment.”
Joe Schmidt IV
VP Business Development, Ethos
Read customer stories
Kick off conversations with the right context.
Watch visitors complete forms and navigate your site. Resolve customer issues 41% faster and reduce follow-up tickets by 23% by taking over screens and guiding the way.
“When we implemented Cohere, our support reps felt like a glitter bomb had gone off within their team! It has made a night-and-day difference to their ability to resolve issues more quickly and efficiently for our customers.”
Natalie Mercuri
Head of Operations, Canix
Read Case Study
Companies that crush customer engagement with Cohere
Cohere is dead simple and lightning fast. It helps us cut through a lot of wasted time with setting up a traditional screenshare, and makes our customers more comfortable and confident, knowing that we’re right there with cutting-edge support if needed. And the team provides friendly support, quick and helpful service — always.
Paul Moore
Paul Moore
Product Support, Follow Up Boss
PSA: everyone absolutely needs to use Cohere — it’s helped us convert leads into customers who spend $1000s with us every year. Without a tool like this we were losing customers, we would sometimes spend up to 30-60 minutes to solve issues for users who weren’t tech-savvy. The instant that we got Cohere, everything changed — now the customers just call us on the phone, we ask them to grant permission and help them submit their projects in less than five minutes. There’s no better way to boost your success op than Cohere. Trust me and install it — you can thank me later.
Alex Tilici
Alex Tilici
Founder, VS24
Cohere has been game-changing for us. The platform has saved countless hours of walking clients through sharing their screen and undeniably reduced the learning curve for customers trying our product for the first time. When we first send a control request, customers are often surprised by the feature and how easy it makes the product support experience. One client mentioned to me, "that's amazing, you guys should sell that system". Cohere has saved us a tremendous amount of time and solidified our brand as a forward-thinking, support-focused technology company.
Nick Head
Nick Head
Account Manager, Cuboh
I love Cohere and can’t imagine onboarding or supporting customers without it. Previously, our onboarding would require painfully setting up a screenshare with operators who have a difficult time using Zoom. Cohere made it as simple as calling them on the phone, and viewing their screen on Cohere — no frustration required. It’s totally changed customer support as well, since we skip the back-and-forth Loom videos and just jump straight into a Cohere screen share to solve the issue, which our customers love. Absolutely recommend this tool to everybody.
Amir Ghorbani
Amir Ghorbani
CEO, Swoop
Cohere is a fantastic time saver that has helped us onboard customers much more quickly and seamlessly than before. Customers have told us that they love our ability to accurately guide them through their questions rather than having to struggle through which screens they’re on or which buttons to click.
Ben Gobar
Ben Gobar
Head of Servicing, Cherry
Cohere allows us to help our customers directly, and is instrumental to our workflow by giving us the ability to see in real-time how users engage with BlueReceipt. Our customers have expressed that they love having the ability to simply call us and automatically get their problems solved. I’m excited to see the progression in the product!
George Klein
George Klein
CEO, BlueReceipt
Cohere is an indispensable part of how we interact with our customers. We use it in every onboarding and support call; it’s a night and day improvement vs. zoom screenshare. The team is also great — they are super responsive to feedback and product questions.
Ben Stein
Ben Stein
Co-founder, Keeper
Cohere is dead simple and lightning fast. It helps us cut through a lot of wasted time with setting up a traditional screenshare, and makes our customers more comfortable and confident, knowing that we’re right there with cutting-edge support if needed. And the team provides friendly support, quick and helpful service — always.
Paul Moore
Paul Moore
Product Support, Follow Up Boss
PSA: everyone absolutely needs to use Cohere — it’s helped us convert leads into customers who spend $1000s with us every year. Without a tool like this we were losing customers, we would sometimes spend up to 30-60 minutes to solve issues for users who weren’t tech-savvy. The instant that we got Cohere, everything changed — now the customers just call us on the phone, we ask them to grant permission and help them submit their projects in less than five minutes. There’s no better way to boost your success op than Cohere. Trust me and install it — you can thank me later.
Alex Tilici
Alex Tilici
Founder, VS24
Cohere has been game-changing for us. The platform has saved countless hours of walking clients through sharing their screen and undeniably reduced the learning curve for customers trying our product for the first time. When we first send a control request, customers are often surprised by the feature and how easy it makes the product support experience. One client mentioned to me, "that's amazing, you guys should sell that system". Cohere has saved us a tremendous amount of time and solidified our brand as a forward-thinking, support-focused technology company.
Nick Head
Nick Head
Account Manager, Cuboh
I love Cohere and can’t imagine onboarding or supporting customers without it. Previously, our onboarding would require painfully setting up a screenshare with operators who have a difficult time using Zoom. Cohere made it as simple as calling them on the phone, and viewing their screen on Cohere — no frustration required. It’s totally changed customer support as well, since we skip the back-and-forth Loom videos and just jump straight into a Cohere screen share to solve the issue, which our customers love. Absolutely recommend this tool to everybody.
Amir Ghorbani
Amir Ghorbani
CEO, Swoop
Cohere is a fantastic time saver that has helped us onboard customers much more quickly and seamlessly than before. Customers have told us that they love our ability to accurately guide them through their questions rather than having to struggle through which screens they’re on or which buttons to click.
Ben Gobar
Ben Gobar
Head of Servicing, Cherry
Cohere allows us to help our customers directly, and is instrumental to our workflow by giving us the ability to see in real-time how users engage with BlueReceipt. Our customers have expressed that they love having the ability to simply call us and automatically get their problems solved. I’m excited to see the progression in the product!
George Klein
George Klein
CEO, BlueReceipt
Cohere is an indispensable part of how we interact with our customers. We use it in every onboarding and support call; it’s a night and day improvement vs. zoom screenshare. The team is also great — they are super responsive to feedback and product questions.
Ben Stein
Ben Stein
Co-founder, Keeper
Cohere is dead simple and lightning fast. It helps us cut through a lot of wasted time with setting up a traditional screenshare, and makes our customers more comfortable and confident, knowing that we’re right there with cutting-edge support if needed. And the team provides friendly support, quick and helpful service — always.
Paul Moore
Paul Moore
Product Support, Follow Up Boss
PSA: everyone absolutely needs to use Cohere — it’s helped us convert leads into customers who spend $1000s with us every year. Without a tool like this we were losing customers, we would sometimes spend up to 30-60 minutes to solve issues for users who weren’t tech-savvy. The instant that we got Cohere, everything changed — now the customers just call us on the phone, we ask them to grant permission and help them submit their projects in less than five minutes. There’s no better way to boost your success op than Cohere. Trust me and install it — you can thank me later.
Alex Tilici
Alex Tilici
Founder, VS24
Cohere has been game-changing for us. The platform has saved countless hours of walking clients through sharing their screen and undeniably reduced the learning curve for customers trying our product for the first time. When we first send a control request, customers are often surprised by the feature and how easy it makes the product support experience. One client mentioned to me, "that's amazing, you guys should sell that system". Cohere has saved us a tremendous amount of time and solidified our brand as a forward-thinking, support-focused technology company.
Nick Head
Nick Head
Account Manager, Cuboh
I love Cohere and can’t imagine onboarding or supporting customers without it. Previously, our onboarding would require painfully setting up a screenshare with operators who have a difficult time using Zoom. Cohere made it as simple as calling them on the phone, and viewing their screen on Cohere — no frustration required. It’s totally changed customer support as well, since we skip the back-and-forth Loom videos and just jump straight into a Cohere screen share to solve the issue, which our customers love. Absolutely recommend this tool to everybody.
Amir Ghorbani
Amir Ghorbani
CEO, Swoop
Cohere is a fantastic time saver that has helped us onboard customers much more quickly and seamlessly than before. Customers have told us that they love our ability to accurately guide them through their questions rather than having to struggle through which screens they’re on or which buttons to click.
Ben Gobar
Ben Gobar
Head of Servicing, Cherry
Cohere allows us to help our customers directly, and is instrumental to our workflow by giving us the ability to see in real-time how users engage with BlueReceipt. Our customers have expressed that they love having the ability to simply call us and automatically get their problems solved. I’m excited to see the progression in the product!
George Klein
George Klein
CEO, BlueReceipt
Cohere is an indispensable part of how we interact with our customers. We use it in every onboarding and support call; it’s a night and day improvement vs. zoom screenshare. The team is also great — they are super responsive to feedback and product questions.
Ben Stein
Ben Stein
Co-founder, Keeper
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How Cohere works
A customer reaches out
They can request a call with just one click
Get notified
Cohere notifies you via Slack and your browser
Pick up the call
Engage with them and guide them through your site
Integrates with your existing tools
Cohere integrates seamlessly with your existing tools, so you can engage with customers and get a comprehensive view of their digital experience from anywhere.
Make every team customer-centric
Support
Eliminate needless ambiguity and repetition with on-screen guidance, and cut handle times by 20%.
Sales
Offer prospects the in-person experience with instant live video calls, directly on your site.
Onboarding
Don't just tell, show. Improve retention and understanding by training your users as if you were sitting next to them.
Product
Design the ideal digital experience. Understand customer flows and pain points with real-time insights.
Ready to get started?
Create an account instantly, and supercharge how you help customers. Get started on our free plan with no credit card required.
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Set up Cohere
Get up and running in as little as 5 minutes.
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