Assembly FAQ

Assembly Pro Upgrade is an auto-renewing subscription service that unlocks:

• 1000+ shapes and design elements

• Add text to your designs

• Combine, cut, and intersect shapes

• Export your work to SVG ,PNG, and PDF formats

• Import SVG files

• Save custom color palettes

Assembly Pro is $3.99 per week, $4.99 per month, and $29.99 per year. Prices may differ in other regions and currencies. The payment will be charged to your iTunes Account at confirmation of purchase.

If you sign up for the free trial, than Assembly Pro will be free for 7 days and then auto-renew every week afterwards. At any time, you can switch to the monthly or yearly plan from your Apple Account Settings. However, any unused portion of a free trial period will be forfeited when you purchase a subscription.

If you sign up for the monthly or yearly plan, then Assembly Pro will auto-renew each month or year, respectively.

Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. The account will be charged for renewal within 24 hours prior to the end of the current period. The weekly, monthly, and yearly plan renewals cost $3.99, $4.99, and $29.99, respectively.

You may manage the subscriptions and turn off auto-renewal by going to your Apple Account Settings after the purchase.

Unlimited. Download Assembly and tap the “Restore Subscription” link at the bottom of the subscription popup screen. You may be prompted to enter your Apple ID credentials.

Never. You’ll keep any work that you’ve created regardless of your subscription status.

You can cancel or make changes to your subscription from your iTunes account settings.

1. On your device, go to the Settings app

2. Tap iTunes & App Store > Apple ID > View Apple ID

3. Login using your Apple ID

4. Tap Subscriptions > Assembly

5. Tap Cancel Subscription at the bottom

To restore purchases in Assembly:

1. Access the Store from the menu, or by expanding the shapes drawer and tapping on the shopping cart icon

2. Scroll to the bottom of the Store and tap Restore Purchases

If you’re using the same Apple ID on both devices, it should restore all of your purchases.

You own any work you create in Assembly that uses any of the shapes or stickers included in the app. Your original creations in Assembly can be used for commercial purposes and you’re free to sell them; for example, you can put your design on a t-shirt or poster to be sold.

If you did not delete Assembly, you should be able to update your settings to see your projects again.  If you have the latest version of Assembly from the App Store, please try the following steps:

• Go into Settings > tap your name > tap iCloud >  turn the Assembly switch OFF

• Do your files come back?

Otherwise:

• Go into your device Settings > tap your name > tap iCloud > verify the Assembly switch is ON

• Open Assembly to My Work >  tap on the Settings icon in the upper right > verify the “Save Projects to iCloud” switch is ON

If the above does not work, please check that your Assembly files are on iCloud:

• On a Mac, navigate to Finder > iCloud Drive > Assembly > AssemblyProjects

• On a PC, go to iCloud.com > iCloud Drive > Assembly > AssemblyProjects

To re-enable the missing shapes, tap the Library button at the bottom left in the editing view (circle, square, triangle icon) to open the library and pack manager. You can see which packs are installed from the Manage tab. On the Library tab, you can download the other packs that were previously installed.

We really appreciate you sharing your ideas with us, as we always love hearing the suggestions from our awesome Assembly community! Please visit our Assembly Feature Request Forum at go.pixiteapps.com/AssemblyFeatures where designers can submit their ideas for consideration in a future update. You can also browse the forum and vote on others’ ideas, too.